FAQS

Where are you located? 

Joplin MO 64801 

We are a online only store, but we do like to participate in some of our local and surrounding area craft shows such as 2friends and Junk and our local Christmas holiday shows 

Contact us

Email us at shopmakaylagrace@gmail.com

Or start a conversation with us through our Instagram page! If you have a question or concern about your order through our website please be sure to have your order confirmation number and let us know which site you ordered from and we would be happy to help you! 

Sign up & Your Account

Do I have to have an account to shop? 

Nope! You may check out as a guest, but we do recommend you create an account in the future! This will make your shopping experience easier for you by your account info being saved along with any items left in your cart! 

Forgot my password? 

No problem just click on the link on the login page for " forgot my password " and you may reset your password!

Is your website secure?

Yes our shop is through Shopify and is a secure website.

Turnaround times and Orders 

We know you want your items fast! We try our absolute best to ship all items out as fast as we can! We will be sending you an email with a confirmation number first once your order is received and processed. Once your order ships you will receive a second email with a tracking number. Keep in mind our processing times average 3-5 business days. Depending on how large your order is. All items are made to order. We do not stock pre made items. Your graphic tees will be hot off the press ;)  ( this does not include holidays or weekends ) In our busier seasons ( holidays, Christmas, etc. ) items could be 5-7 business days before shipping. Please be sure to order in plenty of time as you will need to account for processing times + shipping times. These are not combined :) 

Returns & Exchanges 

Please see our Return Policy tab at the bottom of the home page.

Why shop Makayla Grace?

We keep our store stocked with the coolest and newest designs out there! We have been in business since 2014 and love what we do! What else is great is our very reasonable prices along with great quality fabrics and printing methods. 

How are your shirts made?

All of our products are made with commercial grade equipment. With brands such as Roland, Ricoh, Baby Lock, Brother, and Hix. We like to give you the best top notch quality we can offer.